(WFH) Part Time/Remote – Customer Communication Dispatch II Coordinator USA-id-9130

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Part-Time Remote Customer Communication Dispatch II Coordinator

Company: Canon U.S.A., Inc.
Locations: Burlington, NJ or Itasca, IL (Remote)
Salary: $17.57 – $26.31/hr

About the Role

Join Canon USA as a Customer Communication Dispatch Coordinator providing outstanding support by managing inbound customer calls and dispatch operations. You’ll ensure fast, accurate responses to service requests and coordinate with field technicians to meet customer expectations. This role requires multitasking, strong communication skills, and proactive teamwork in a virtual environment, including overnight and weekend shifts.

Key Responsibilities

Qualifications

  • High school diploma or GED required; 2-4 years related experience preferred

  • Previous dispatch or call center experience a plus

  • Strong PC and data entry skills; ability to manage multiple communication channels (email, chat, phone)

  • Excellent customer service, phone, and communication skills

  • Ability to multitask and work independently in a fast-paced environment

  • Positive attitude and team-oriented mindset

Why Canon?

  • Work remotely with a global leader in digital imaging

  • Competitive pay and comprehensive benefits including medical, dental, vision, 401(k), profit sharing, and more

  • Employee perks such as referral bonuses, discounts, casual dress code, volunteer opportunities, and exclusive Canon swag

  • Commitment to diversity, equity, inclusion, and employee development

Additional Information

  • Must be legally authorized to work in the U.S. (no visa sponsorship)

  • Equal Opportunity Employer

  • Virtual role with possible occasional office visits based on business needs

Ready to make an impact with Canon?
Apply now through Canon’s official careers page:
https://www.usa.canon.com/about-us/life-at-canon

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