Contract Technical Program Manager, Amazon Q Customer Success Team -id-9242

Technical Program Manager – Amazon Q Customer Success Team (Contract)
Drive AI Transformation for Enterprise Customers

Location: Remote (US) | Contract Duration: 12 Months
Compensation: $133,900 – $231,400/year (based on location/experience)

Shape the Future of Enterprise AI with Amazon Q

Join AWS’s Generative & Agentic AI Professional Services team as we redefine how enterprises leverage AI. In this high-impact contract role, you’ll bridge product innovation and global delivery to accelerate adoption of Amazon Q Business – AWS’s most advanced generative AI assistant for enterprise productivity and automation.

Your Mission:

āœ” Build Scalable AI Frameworks: Develop implementation patterns and reusable assets for enterprise Amazon Q deployments
āœ” Bridge Product & Delivery: Translate AWS’s AI roadmap into actionable service methodologies for global teams
āœ” Drive Customer Success: Create frameworks that help Fortune 500 companies transform workflows with generative AI
āœ” Accelerate GTM Strategy: Develop sales enablement tools and ROI models that demonstrate AI business value

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Key Responsibilities:

šŸ”¹ Design technical standards for Amazon Q implementations across data integration, workflow automation, and knowledge management
šŸ”¹ Collaborate with AWS product teams to align services with latest AI capabilities
šŸ”¹ Develop metrics/KPIs to measure implementation success and customer impact
šŸ”¹ Lead cross-functional initiatives between delivery, product, and sales teams
šŸ”¹ Analyze market trends to keep our solutions ahead of enterprise AI needs

Ideal Candidate Profile:

āœ… Technical Program Leader: 7+ years managing complex technical programs with engineering teams
āœ… AI/Cloud Expert: Hands-on experience with enterprise AI/ML implementations (generative AI preferred)
āœ… Systems Thinker: Strong background in solution architecture and scalable frameworks
āœ… Enterprise Focus: Experience delivering technical solutions for large organizations
āœ… Communicator: Ability to translate technical concepts for executives and technical teams alike

Why This Opportunity Stands Out:

šŸš€ Work with Cutting-Edge AI: Shape implementations of Amazon Q – AWS’s flagship generative AI product
šŸŒ Global Impact: Influence delivery practices across NA, EMEA, and APAC regions
šŸ“ˆ Career Accelerator: Gain unmatched experience at the intersection of AI and enterprise transformation

Basic Qualifications:

• 5+ years technical program/product management
• 7+ years working with engineering teams
• 3+ years software development experience
• Proven track record in cross-functional leadership

Preferred Qualifications:

• Experience with generative AI/LLM implementations
• AWS/cloud services expertise
• MBA or advanced technical degree

AWS Perks & Culture:

šŸ’» Remote work flexibility
šŸ„ Contract benefits eligibility
šŸ“š Continuous learning opportunities
šŸ¤ Inclusive team environment

Application Note: This position may be subject to the Los Angeles County Fair Chance Ordinance for applicants with criminal histories.

Apply Now to:
šŸ”— AWS Careers Portal
šŸ“… Position open until filled

Amazon is committed to diversity and inclusion. We welcome applicants from all backgrounds and provide accommodations throughout the hiring process.

#AICareers #TechProgramManagement #GenerativeAI #RemoteTechJobs #AmazonQ

Contract Technical Program Manager, Amazon Q Customer Success Team -id-9242

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