Contract Technical Program Manager, Amazon Q Customer Success Team -id-9242

Technical Program Manager – Amazon Q Customer Success Team (Contract)
Drive AI Transformation for Enterprise Customers

Location: Remote (US) | Contract Duration: 12 Months
Compensation: $133,900 – $231,400/year (based on location/experience)

Shape the Future of Enterprise AI with Amazon Q

Join AWS’s Generative & Agentic AI Professional Services team as we redefine how enterprises leverage AI. In this high-impact contract role, you’ll bridge product innovation and global delivery to accelerate adoption of Amazon Q Business – AWS’s most advanced generative AI assistant for enterprise productivity and automation.

Your Mission:

โœ” Build Scalable AI Frameworks: Develop implementation patterns and reusable assets for enterprise Amazon Q deployments
โœ” Bridge Product & Delivery: Translate AWS’s AI roadmap into actionable service methodologies for global teams
โœ” Drive Customer Success: Create frameworks that help Fortune 500 companies transform workflows with generative AI
โœ” Accelerate GTM Strategy: Develop sales enablement tools and ROI models that demonstrate AI business value

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Key Responsibilities:

๐Ÿ”น Design technical standards for Amazon Q implementations across data integration, workflow automation, and knowledge management
๐Ÿ”น Collaborate with AWS product teams to align services with latest AI capabilities
๐Ÿ”น Develop metrics/KPIs to measure implementation success and customer impact
๐Ÿ”น Lead cross-functional initiatives between delivery, product, and sales teams
๐Ÿ”น Analyze market trends to keep our solutions ahead of enterprise AI needs

Ideal Candidate Profile:

โœ… Technical Program Leader: 7+ years managing complex technical programs with engineering teams
โœ… AI/Cloud Expert: Hands-on experience with enterprise AI/ML implementations (generative AI preferred)
โœ… Systems Thinker: Strong background in solution architecture and scalable frameworks
โœ… Enterprise Focus: Experience delivering technical solutions for large organizations
โœ… Communicator: Ability to translate technical concepts for executives and technical teams alike

Why This Opportunity Stands Out:

๐Ÿš€ Work with Cutting-Edge AI: Shape implementations of Amazon Q – AWS’s flagship generative AI product
๐ŸŒ Global Impact: Influence delivery practices across NA, EMEA, and APAC regions
๐Ÿ“ˆ Career Accelerator: Gain unmatched experience at the intersection of AI and enterprise transformation

Basic Qualifications:

โ€ข 5+ years technical program/product management
โ€ข 7+ years working with engineering teams
โ€ข 3+ years software development experience
โ€ข Proven track record in cross-functional leadership

Preferred Qualifications:

โ€ข Experience with generative AI/LLM implementations
โ€ข AWS/cloud services expertise
โ€ข MBA or advanced technical degree

AWS Perks & Culture:

๐Ÿ’ป Remote work flexibility
๐Ÿฅ Contract benefits eligibility
๐Ÿ“š Continuous learning opportunities
๐Ÿค Inclusive team environment

Application Note: This position may be subject to the Los Angeles County Fair Chance Ordinance for applicants with criminal histories.

Apply Now to:
๐Ÿ”— AWS Careers Portal
๐Ÿ“… Position open until filled

Amazon is committed to diversity and inclusion. We welcome applicants from all backgrounds and provide accommodations throughout the hiring process.

#AICareers #TechProgramManagement #GenerativeAI #RemoteTechJobs #AmazonQ

Contract Technical Program Manager, Amazon Q Customer Success Team -id-9242

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