[Remote] Customer Development Advisor

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Note: The job is a remote job and is open to candidates in USA. Sentara Health is a healthcare organization focused on improving health every day. They are seeking a Customer Development Advisor responsible for creating customer and market development strategies to support the corporation’s strategic plan, using advanced CRM technology to analyze data and provide strategic recommendations.

 

Responsibilities

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  • Facilitates cross-functional teams of executives, managers and employees to support customer and market development strategies.
  • Uses advanced customer relationship management (CRM) technology to analyze customer data to perform market segmentation, predictive modeling, customer scenario planning, and to prioritize business requirements and build customer and business process flows.
  • Provides strategic recommendations for population-level customer acquisition and development in support of the organization’s goals to grow volume and market share and fulfill the organization’s vision, mission and strategic imperatives.

 

Skills

  • Master’s Degree Business Administration or Marketing with three (3) years leadership in marketing or business development
  • Bachelor’s Level Degree (Business, Marketing preferred) with six (6) to eight (8) years experience in Strategic Marketing and business development
  • Demonstrated expertise in strategic marketing and business development, and a demonstrated proficiency analyzing customer databases and population health data and translating data into effective CRM strategies
  • Demonstrated ability working with CRM platforms and related technology
  • Experience in successfully developing and implementing strategic marketing plans, market analysis, financial analysis, budget planning across multiple business units
  • Experience in high technology marketing and digital marketing is required
  • Strong written and verbal communications skills are required
  • Demonstrated ability to elicit support and enthusiasm from corporate executives, managers, employees, and supporting departments to effectively implement the corporate vision and mission through divisional or business specific units
  • Solid knowledge of healthcare industry

 

Benefits

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000
  • Reimbursement for certifications and free access to complete CEUs and professional development
  • Pet Insurance
  • Legal Resources Plan
  • Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

 

Company Overview

  • Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 130 years in pursuit of its mission – “we improve health every day.” Sentara is one of the largest health systems in the U.S. It was founded in 1988, and is headquartered in Hampton Roads, VA, US, with a workforce of 10001+ employees. Its website is http://www.sentara.com.

 

[Remote] Customer Development Advisor

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